Bookabuy treats the handling of your personal information very seriously. To that end, Bookabuy has systems and procedures in place to protect your privacy in relation to the handling of your personal information.
Collection of Personal Information
Personal information is information or opinion about an individual, or an individual who is reasonably identifiable (whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form). The nature of personal information collected by Bookabuy generally comprises an individual's name, address, phone number, email address, birth date and gender, as well as interests and information about your transactions with Bookabuy.
The primary purpose for collecting such information is to arrange, conduct and promote the Bookabuy media activities (including but not limited to production, broadcasting and publishing) and provide you with requested products and services.
Bookabuy may collect personal information from you in a number of ways. These include, but are not limited to situations in which you set up an account with Bookabuy (for example a book subscription), request to receive products or services from Bookabuy, provide products or services to Bookabuy, enter a competition or voting forum, utilise Bookabuy’s services (including, but not limited to websites, mobile phone apps, blogs and online forums), complete a survey or questionnaire, or when you communicate with Bookabuy by telephone, writing, email, or any other electronic means.
Whilst Bookabuy will attempt to ensure all transfer of data to a third party and use by a third party is secure, Bookabuy cannot be held responsible for the theft of data by a third party, or the consequences resulting from the loss of data where that loss is associated with the technical malfunction, tampering by a third party, viruses, computer bugs, or any action or event beyond the reasonable control of Bookabuy.
Bookabuy does not collect personal information unless it is reasonably necessary for Bookabuy to perform one or more of its functions and activities or supply one or more of its services. On occasion, some of this personal information may be sensitive and Bookabuy will only collect it with your consent or when required or authorised to by law.
Bookabuy will generally collect personal information from you directly. For example, Bookabuy may collect personal information when you subscribe to one of Bookabuy’s products or services, complete a survey, become a member, enter a competition, make a purchase or enter an agreement.
You may choose to deal with Bookabuy anonymously or under a pseudonym where lawful and practicable (i.e. provided we are still able to provide the relevant service or do business with you without that information). For example, it might not be practical to deal with you anonymously if we need to process a payment, deliver goods or services or send personalised communications to you.
Use & Disclosure of Personal Information
Bookabuy takes all reasonably practical steps to keep personal information strictly confidential.
Bookabuy may use and disclose your personal information for the purpose for which it was initially collected, namely to arrange, conduct and promote Bookabuy's media activities (including but not limited to production, broadcasting and publishing) and provide you with requested products and services (and renewals thereof), as well as all purposes necessary and incidental to the provision of goods or services by Bookabuy.
In addition, Bookabuy may use and disclose your personal information for purposes related to the initial purpose of collection if that other purpose would be within your reasonable expectations. Related purposes include analysing your personal information for the purpose of identifying and referring you to products and services and/or production and broadcast activities and/or media activities that may be of benefit or interest to you, displaying targeted advertising based on those interests, improving our services, conducting research, contacting you, internal auditing and administration, adding your name to a guest list or invitation list, or assisting Bookabuy to carry out auditing, administration, or product enhancement. Without limiting the foregoing, your personal information may be used to create an anonymous link to additional third party data (for example the data of our business partners) for the purpose of tailoring information you may be more interested in, and that link may be placed in cookies for the purpose of Bookabuy and its business partners sending you targeted advertising when you use websites or other services over the internet, including those supplied to you by Bookabuy as well as by third parties unaffiliated with Bookabuy.
Additionally, in the event of a re-organisation, merger or sale, Bookabuy may transfer any and all personal information we have collected from you to the relevant third party. Bookabuy may also be required to disclose your personal information without your consent if the disclosure is:
- required or authorised by law;
- required in order to investigate an unlawful activity;
- required by an enforcement body for investigative activities; or
- necessary to prevent a serious and imminent threat to a person's life, health or safety, or to public health or safety.
Generally, Bookabuy will retain your personal information within Australia and not use or disclose it overseas. However, on some occasions the information may need to be transferred to overseas countries including but not limited to the UK and the US in order to perform one of Bookabuy's functions or activities. In these circumstances, Bookabuy will either obtain your express or implied consent or will use its reasonable endeavours to ensure that the foreign entity to which your personal information is transferred has appropriate measures in place to protect your personal information.
From time to time, Bookabuy may use your personal information to identify products and services that may be of interest to you. Bookabuy may use your personal information to send you information regarding products and services, and those available through Bookabuy’s business partners.
Bookabuy may also provide your personal information to carefully selected third parties for the purpose of them providing you with information regarding products and services specific to your needs, and to help Bookabuy conduct product enhancement activities.
If you do not wish to receive direct marketing information from Bookabuy or third parties (as applicable) as outlined in this section, please let Bookabuy know by using the unsubscribe function in the communication you receive, or alternatively by contacting firstname.lastname@example.org. Bookabuy will take immediate steps to ensure that you do not receive any such direct marketing information in future.
Personal Information Quality
Bookabuy aims is to ensure that all personal information collected is accurate, complete and up-to-date. To assist Bookabuy in achieving this, please contact Bookabuy if any of your details change. Further, if you believe that the information Bookabuy holds is not accurate, complete or up-to-date, please email email@example.com in order to have the information corrected.
Personal Information Security
Bookabuy is committed to keeping your personal information secure, and we will take reasonable precautions to protect your personal information from unauthorised access, loss, release, misuse or alteration.
Your personal information may be stored in hard copy documents, but is generally stored electronically on Bookabuy’s software or systems.
Bookabuy maintains physical security over its paper and electronic data stores, such as locks and security systems. Bookabuy also uses computer and network security technologies such as firewalls, intrusion prevention software, antivirus software, external email filtering and passwords to control and restrict access to authorised staff for approved purposes and to secure personal information from unauthorised access, modification, disclosure, misuse and loss.
Whilst Bookabuy takes all reasonable steps to secure your personal information from loss, misuse and unauthorised access, you acknowledge that all activities in which you intentionally or unintentionally supply information to Bookabuy carries an inherent risk of loss of, misuse of, or unauthorised access to such information. Bookabuy cannot be held responsible for such actions where the security of the personal information is not within the control of Bookabuy, or where Bookabuy cannot reasonably prevent such incident.
Additionally, you acknowledge that the collection and use of your personal information by third parties may be subject to separate privacy policies and/or the laws of other jurisdictions.
Changes To This Policy
Bookabuy may, without notice, change this Policy from time to time for any reason and will update the Policy accordingly. We ask that you visit our website periodically in order to remain up to date with such changes.
If you believe that your privacy has been infringed, you have the right to complain. All complaints should initially be in writing and directed to firstname.lastname@example.org. Bookabuy will respond to your complaint as soon as possible, within 14 working days, to let you know who is responsible for managing your query. Bookabuy will try to resolve the complaint within 30 working days. When this is not possible Bookabuy will contact you to provide an estimate of how long it will take to handle the complaint.
If you believe Bookabuy has not adequately dealt with your complaint, you may complain to the Privacy Commissioner whose contact details are as follows:
Officer of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992
GPO Box 5218 Sydney NSW 2001